CUSTOMER REVIEWS

I don’t usually write reviews but this company deserves it. Customer service at its best! My company kept moving me around, which caused me to continually cancel and set up a date for Island Chem-Dry to come out. Dan and his team were very flexible and did an outstanding job. Definitely recommend this company.

I love this company, a family run company! They are responsive, punctual and only once have the called to say they would be 10 minutes late in well over 10 year of having my carpets, area rugs and furniture cleaned. In fact, the opposite is true…they often call to ask if they may come a little earlier than was scheduled. When there has been a stain that remained apparent after all the tricks had been used, the technician returns and GETS it removed! Pricing has always been better than the competition and the quality of work is the BEST. There are never any hidden fees. I have experienced nothing but transparency in every aspect of our dealings with this outstanding company of skilled technicians.

I hired Island Chem-Dry to take care of the carpet in one small bedroom (with pet treatment) after my pets suddenly began marking it. Dan was extremely patient with me explaining the price breakdown, and what I could get for the minimum charge; it really felt like he was trying to make sure I got the maximum amount of treatment for the money I was spending.

After hashing out the details, Cayden came out to do the carpet cleaning and pet treatment. He was hands down the most polite, kind service provider I have ever had in my home. My dog even bothered him when my kids let him back in the house while my back was turned and he didn’t mind one bit, he was just friendly and nice to my pup. He really listened to me when I explained what was getting treated and what I wanted. Once the job was done, he cleaned up and gave my husband clear instructions for the drying period, and was off!

After a few days I noticed the pet smell was still pretty strong, so I reached out to Dan again. He told me it can take a few treatments depending on how heavily the carpet was soiled, and he wound up setting me up with two more appointments for the pet treatment – at no additional cost! It’s fantastic, I really feel like Island Chem-Dry has taken care of us and our carpet. I will happily be a repeat customer if I ever need my carpet cleaned again, and I highly recommend them to anyone who needs their carpet cleaned!

Island Chem-Dry cleaned the carpets in our rental house. They hadn’t been cleaned in years and we were even thinking we would have to put new carpet in the house. I was so surprised how clean they got them! Customer service was great also.

Great service. Thorough work. Very courteous.

Reliable reasonably priced and very friendly.

Dan was super polite, and carpets look & smell clean. Great experience.

We have a rug that was in storage for a long time and waves developed in it. They came and steamed it down. They never promised that it would resolve the issue, but they did a good job. I am appreciative.